Setia Dogs - Dog Daycare, Dog Boarding, Pet Sitting
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MADDIE & ELLIE'S HOUSE

13944 B Willard Road
Chantilly, Virginia 20151
Fairfax County, Washington DC Metro
E-mail: info@maddieandellieshouse.com | Phone: 703-263-7252
Map of Maddie and Ellie's House, dog daycare and dog boarding in Chantilly, VA
 

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Overview

Maddie & Ellie's House is an indoor facility that only accepts dogs. Our daycare groups are small and individualized. We work with dogs that may not be the "perfect" candidate at other facilities.
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What Maddie & Ellie's House Customers Are Saying

"My dog(s) have been going to Maddie & Ellie's House for over a year now. When we pull into the parking lot they can't wait to get out of the car and into M&E's. They are so happy to see Melissa and Michele. I'm a firm believer that dogs have a very good sense about people. I know my dogs well enough to be able to tell that they get wonderful care and attention and exercise at M&E's. I've also found Melissa and Michele to be friendly, to truly care about their customers, to have quite a lot of knowledge of dogs, and to be easy to communicate with."
 
Staff members are well trained to handle general care of your dog - rated 5 out of 5
Staff members are well trained to handle emergency procedures - rated 5 out of 5
Overall service (staff members are polite, they return your phone calls promptly, they listen to your needs, etc.) - rated 5 out of 5
 

General Information

What are your hours?   Monday - Friday: 7:00 am - 7:00 pm with a naptime between 12:00 pm - 2:00 pm.
Saturday: 8:00 am - 10:00 am*
Sunday: 5:00 pm - 7:00 pm*
*Check out our website for updates on Holidays or weekend events with special hours.
Do you provide pick up and drop off service?   Transportation is available with advance notice.
     

Dog Daycare/Boarding Information

What is your application process?   We do not have any breed restrictions and allow each dog a chance at the same enrollment process. An application describing your dog's personality is required and better informs us of their temperament. After your paperwork is received and reviewed, we can set up a trial day, if necessary. We do not charge for the evaluation.
What are your vaccination requirements?   We require Distemper (DHPP), Bordetella and Rabies to be current. We also accept vaccine titers.
Have you ever turned down any dogs before? If so, for what reasons?   We turn down dogs that are aggressive with people and/or other dogs. We also do not allow any dogs over the age of 7 months that have not been spayed or neutered. Dogs that fail our evaluation process are turned down, as well.
Do you have separate areas for large dogs and small dogs?   We have four playrooms that we use for playgroups. We separate the dogs into various playgroups by their energy level and size, with size outweighing their energy level.
Is your facility indoor or outdoor?   We have four indoor playrooms that dogs play in during the day. All dogs get to go outside for leashed walks throughout the day.
How many times per day do you walk the dogs? Can we purchase additional walks or play time?   We leash walk all dogs outside, throughout the day, regardless of the weather. Puppies and dogs with special needs are taken out more often. Unlimited walks are included in price of daycare or boarding. Playtime with other dogs during the day is purchased either in half-days or full-days.
Do you provide dog treats?  How many times do you feed the dogs?   We feed most dogs twice a day, however if your dog requires feeding more often, we are more than happy to do so. We also, love giving treats at naptime or before bed. If your dog is on a special diet, please let us know.
How often do you provide water?   Water is provided in buckets in each playroom. They are filled, however, a few times each play session. We have found a lot of dogs like to play in the water or drink too much too fast. It is common to have dogs arrive home thirsty.
Do you provide dog toys? Can we bring our own toys and other personal belonging?   We have tons of toys and play equipment. Toys are removed from play area the moment one of the dogs is protective of it. We allow dogs that board to have something from home in their crate or suite. Most people bring a bed or favorite toy.
Do you require a nap time for the dogs? Our naptime is between 12 pm - 2 pm. We have found that if we do not require a naptime, the dogs are more irritable and do not have enough energy to keep playing until their owners arrive.
What is your cancellation policy?   We ask for at least 24 hour notice for any daycare or boarding cancellations. If we are not able to fill your dogs slot for boarding you forfeit your deposit. For daycare, you are charged a full day if your dog had a reservation and you did not show up and never contacted us.
Where is the nearest vet? Do you have a vet on call? We do not have a vet on call. Both owners have worked a number of years at vet clinics. The closest vet is about one mile from us. There is an emergency animal hospital about three miles from us.
What do you do in case of emergency?   You are notified first, if there is any concern with your dog. If we are unable to reach you, we will try your local emergency contact. We will try to take your dog its own vet, but if it is after hours or a holiday we will take them to the closest emergency animal hospital.
     

Other Dog Care Services

Do you provide grooming service?

We provide basic grooming services, baths, nail trims, ear cleaning, matt shaving, etc.

Do you provide obedience training?   We recently signed on with a trainer that conducts classes at our facility. She offers obedience training as well as agility training and private consultations.
     

Maddie and Ellie's House is a Member of the Following Organizations

American Boarding Kennels Association
Better Business Bureau
 

Dog Daycare & Dog Boarding Fees

Daycare:
Full-day of daycare: $28.00

Half-day of daycare: $20.00

We offer passes that reduce your cost of daycare but must be purchased in advance.
 
Boarding:
Boarding with full-day of daycare: $22.00/night plus the cost of a full-day of daycare
Boarding with half-day of daycare: $25.00/night plus the cost of a half-day of daycare
Boarding in a suite with unlimited daycare: $65.00/night
Boarding without daycare: $40.00/night
 
Contact Dog Daycare - tell Maddie and Ellie's House that you found them on Setia Dogs!
E-mail: info@maddieandellieshouse.com | Phone: 703-263-7252
 
Information listed on this page was submitted by the dog daycare. Setia Dogs does its best to maintain the accuracy of the information on this website. However, policies at the dog daycare facility may change without the knowledge of Setia Dogs. If booking reservations with the dog daycare, please confirm important facts, such as cancellation policy and rates, in case of any policy changes at the facility.
 
 

 

 
 

Setia Dogs

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