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| What is your application process? |
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Phone Consultation - When
you call to set up your introductory session we will discuss
with you our daycare requirements and will ask you some
questions regarding you pets behavior and temperament.
This will be a chance to discuss some basic questions
regarding you pet. At this time, we will see if its best
to go with our facility or if it would be better to consider
in-home daycare.
Introductory Session - This is a private consultation
with you and your dog. We will have you fill out an application
form that discusses your dogs behavior, favorites and
past history. We will introduce your dog to a few of our
current daycare dogs and then discuss what we see regarding
his play styles and determine at that time if we will
continue onto a trial day. Allow 30-45 minutes for this
consult. We can also do this consult in your home, but
please be prepared to have one of our employees bring
a dog into your home to observe behavior. This session
usually lasts 30-45 minutes.
Trial Day - All of the daycare dogs must begin with a
trial day. This will be a full day of daycare and we will
ask that you drop your dog off first thing in the morning.
We will slowly introduce him into our group of dogs and
allow him to play for the day. Once this trial day is
completed, we will give the go ahead to begin daycare
on a regular basis. If you choose to go with the in-home
daycare we still need to do a trial day, we will arrive
at your home and pick up your dog for a 2 hour trial.
If no problems arise, you will be given the go ahead.
Age: All dogs must have completed their final round of
vaccinations, which is usually complete around 3 -4 months
of age. Unless we are doing in-home visits. |
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| What are your vaccination requirements? |
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Shots: All dog must have written proof
from a licensed veterinarian of current vaccinations.
We require DHPP, Rabies and Bordatella (every six months).
With the changing ways of vaccination procedures, we will
accept different protocols upon veterinary approval and
acceptance of our vaccination waiver.
Spay/Neuter: As much as we would like to add match makers
to our list of services. we cannot :). All dogs are required
to be spayed or neutered by no later than 6 months of
age. No exceptions! |
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| Have you ever turned down any dogs before?
If so, for what reasons? |
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Yes. Agressive behavior. |
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| Do you have separate areas for large dogs
and small dogs? |
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Yes. |
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| Is your facility indoor or outdoor? |
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Fishkill facility - The dogs have a schedule
which alternates between indoor play and outdoor play.
We also take field trips to local hiking trails and ponds.
In-home Daycare - We arrive and pick up your pet from
your home and take them to a designated trail or park.
If bad weather arrives, we give ample potty time and then
finish the visit indoors. |
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| How many times per day do you walk the dogs?
Can we purchase additional walks or play time? |
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Fishkill facility - There are 6 doggy
excercising programs to choose from. Ranging from 2 walks
a day to adding a 2 hour hike onto your day.
In-home Daycare - We have multiple day walking programs.
This is great for new additions (puppies). |
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| Do you provide dog treats? How many
times do you feed the dogs? |
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Of course!!! We provide 4 snacks time
breaks through out the day. We serve snacks such as carrots,
Peanut Butter Kongs, Homemade bisquits and a whole lot
more. If your dog has special diet requirments we will
make a meal plan to suit there needs. Also if you have
a overweight puppy we can provide low fat treats as well.
In-Home Daycare: We bring along snacks of all kinds to
give out through out the day. |
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| How often do you provide water? |
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Fishkill facility: Water is provided throughout
the day. We also only give out purified dog water to all
of our furry friends.
In-Home Daycare: The walkers bring along water bottles
on all hikes and to the dog parks. |
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| Do you provide dog toys? Can we bring our
own toys and other personal belonging? |
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Fishkill facility: We have a varity of
toys for your pets, also we have game time each day. It
varies from day to day it includes Frisbee, Ball, Soccer,
Hide N Go Seek, etc.
In-Home Daycare: We provide toys of all kinds for the
car rides and for trail walks and park adventures. |
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| Do you require a nap time for the dogs? |
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Fishkill facility: Yes we have quiet time
for the puppies. It lasts for 30 minutes and consists
of classical music and massages.
In-Home Daycare: Usually your pet will choose to nap
in the car from adventure to adventure. |
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| What is your cancellation policy? |
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Fishkill facility: There are 3 vets within
a 10 minute distance.
In-Home Daycare: We will call our on call vet and have
them awaiting our arrival in case of an emergency. |
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| Where is the nearest vet? Do you have a vet
on call? |
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We will call you and inform you of the sitiuation.
We then call our on call vet and ask for the best possible
choice of action. We are CPR certified and are skilled in
first aid training as well. |
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| What do you do in case of emergency? |
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Treat dog as if my own and try to contact
owner before proceeding depending on the situation. |
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Discount For Setia Dogs Users: $20 off any service
American Society for the Prevention of Cruelty to Animals