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| What is your application process? |
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A "Get Acquainted"
meeting is arranged for a time that is convenient to you
in your home. |
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| Will I meet the pet sitter/walker? |
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Your pets well being and the safety of your
home are our only concerns, therefore, we do Not hire employees.
We are strictly a Husband and Wife Team. |
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| How many dogs do you sit/walk per session? |
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Each situation is determined individually.
It depends on how many and how large your pets are. |
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| How long will you sit/walk my dog? |
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A standard visit is 30 minutes. |
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| Do you offer upgrade options to extend the
walk/sit time? |
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Yes, your visit time can be adjusted to fit
your individual needs. |
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| Can I request off-hours sitting/walking session?
Is there an additional fee for this? |
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Yes, there is an additional $5 charge per
30 minute visit. |
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| What is your cancellation policy? |
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Full refund will apply only if cancelled
not less than two full weeks prior to first visit with the
following exceptions. Key pick up is non-refundable and
key return fee will be charged unless we store your key
for future services.
If cancelled less than two full weeks of first visit, two
standard visit fees will be non-refundable. For first time
customers, an additional standard fee will be deducted to
cover the "Get Acquainted" meeting. |
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| What do you do when my sitter/walker is not
available to walk my dog? |
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You would be advised no less than two weeks
in advance and referred to very experienced back-up pet
sitters. |
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| What do you do in case of emergency? |
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Contact you immediately and transport your
pet to your vet of choice, if necessary. |
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| Do you have a vet on call? |
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If your personal vet is not available, we
would transport your pet to the closest vet available unless
otherwise specified by you. |
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| Have you ever had any incidents with your
clients, such as property damage? |
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No. |
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| Do you provide other services, such as watering
plants and bringing in mail? |
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We will alternate your lights and draperies,
bring in the mail and/or paper, turn on radio or TV and
water your thirsty plants, within reason, so your home has
that 'Lived In' look at your request - all at no extra charge.
This special service may provide additional security against
possible intrusions. We drive an unmarked (no advertising)
vehicle, so as not to draw attention to your absence. We
can also react to household events like broken or leaking
pipes, insufficient heating or cooling, and power failures. |
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Pet Sitters Association