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CITIZEN CANINE |
| 420 Hegenberger Road |
| Oakland, California 94621 |
| E-mail: info@citizencanine.net
| Phone: 510-562-1750 |
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Overview |
| Called "The Bay Area’s first five star kennel"
by the San Francisco Chronicle, this luxury dog hotel was created
with just one thing in mind – the health and well-being
of your dog. Each new dog and owner who come to Citizen Canine
are "interviewed" by our trained staffers to make sure
we understand your dog’s likes and dislikes, special personality
traits and behaviors. That way each canine guest at our hotel
can get just the right balance of activity and quiet time, good
food and great company. Our goal is to make every dog feel right
at home. |
| View photos |
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What Citizen Canine Customers Are Saying |
Staff members are well trained to handle general care of your
dog - rated 5 out of 5 |
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Staff members are well trained to handle emergency procedures
- rated 5 out of 5 |
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Overall service (staff members are polite, they return your phone
calls promptly, they listen to your needs, etc.) - rated 5
out of 5 |
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General Information |
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| What are your hours? |
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Monday -Friday: 7 am - 7 pm
Saturday and Sunday: 7 am - 6 pm
Late pick up offered until 9 pm everyday for an additional
fee |
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| Do you provide pick up and drop off service? |
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No |
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Dog Daycare/Boarding Information |
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| What is your application process? |
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A pre-consultation is required
with all dogs and their owners prior to their first reservation. |
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| What are your vaccination requirements? |
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DHLPP, Rabies and Bordetella |
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| Have you ever turned down any dogs before?
If so, for what reasons? |
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Yes, for varying reasons: over-aggressive,
chronic bite history, acute medical issues requiring frequent
vet attention. |
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| Do you have separate areas for large dogs
and small dogs? |
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Yes, room and play areas. |
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| Is your facility indoor or outdoor? |
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Indoor living area and outdoor play area. |
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| How many times per day do you walk the dogs?
Can we purchase additional walks or play time? |
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Dogs go to the play-yard 4 times a day if
boarding and typically twice if here for daycare. Extra
play time can be purchased. |
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| Do you provide dog treats? How many
times do you feed the dogs? |
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We have dog treats or we can user owner supplied
food and treats. Dogs are fed twice a day unless different
instructions are specified by the owner. |
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| How often do you provide water? |
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Fresh water is available in each dogs room
continuously. It is checked three times a day to ensure
the dogs have enough. |
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| Do you provide dog toys? Can we bring our
own toys and other personal belonging? |
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We have tennis balls and rope toys available
to dogs in the play yard and agility room. Toys are welcome
from home as long as the guest does not risk harm by being
too destructive with them. |
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| Do you have a nap time for the dogs? |
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When dogs are not in the play-yard, they
are relaxing in their private rooms and can certainly nap. |
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| What is your cancellation policy? |
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Boarding: 72 hours notice
Daycare: 24 hours notice |
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| Where is the nearest vet? Do you have a vet
on call? |
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The nearest vet is VCA Lewelling in San Leandro,
approximately 7 minutes away. We also have an emergency,
after hours clinic 5 minutes away. |
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| What do you do in case of emergency? |
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Notify the owner and provide immediate assistance
to the dog, either at a vet or by ambulance service. |
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Other Dog Care Services |
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Citizen Canine is a Member of the Following Organization |
American Boarding Kennels Association |
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| Awards & Press Mentions |
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"The Bay Area's first five star kennel" - San Francisco
Chronicle |
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"The Ritz Carlton of dog hotels"- KRON 4 TV |
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"The Cadillac of kennels lives up to its billing as a luxury
hotel for dogs" - Oakland Tribune & Alameda Times |
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Dog Daycare & Dog Boarding Fees |
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Daycare: $32 per day or $280 for ten days |
Boarding: $40 - $44 per night depending on size of dog |
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| Contact Dog Daycare - tell Citizen Canine that you found
them on Setia Dogs! |
| E-mail: info@citizencanine.net
| Phone: 510-562-1750 |
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| Information listed on this page was submitted by the dog
daycare. Setia Dogs does its best to maintain the accuracy of
the information on this website. However, policies at the dog
daycare facility may change without the knowledge of Setia Dogs.
If booking reservations with the dog daycare, please confirm important
facts, such as cancellation policy and rates, in case of any policy
changes at the facility. |
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