Setia Dogs - Dog Daycare, Dog Boarding, Pet Sitting
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QUESTIONS TO ASK DOG DAY CARE STAFF AND PET SITTERS

 
No matter how busy you are, remember to ask important questions about the dog daycare and pet sitting services. If you don't feel comfortable leaving your dog at the facility or having your dog getting taken care by the pet sitter, the best thing to do is move on and find another facility or sitter. Do your homework to make sure that your dog will be safe, comfortable and enjoying his/her time with the dog sitter!
 

General Questions

Who will be taking care of my dog? How are your staff members trained?
Do you provide or emphasize training during my dog's stay?
Do you offer discounts for more than one dog?
Do you offer discounts for paying on a monthly/quarterly/yearly basis?
What is your cancellation policy?
What shots does my dog need to be admitted?
Are you a member of American Boarding Kennels Association? Pet Sitters International? National Association of Professional Pet Sitters? Better Business Bureau? (If so, check their records)
Can I have a list of references?
 
What do you do in case of emergency? Where is the nearest vet?
 

Questions To Ask Dog Day Care, Kennels and Boarding

Where will my dog stay?
Will there be another animal with my dog in the cage/run?
Do you have separate areas for small dogs and big dogs?
Can I bring my dog's food, toys, bed and blanket?
How often do you take the dogs out? For how long? Where do you take them out?
Do you provide additional walks or play time for an additional fee?
How often do you feed the dogs? Where is access to water?
Boarding facilities: How often will you bath the dogs? Is there an additional fee for this?
Boarding facilities: Is there a staff member who will stay overnight with the dogs? How about on the weekends?
Cageless facilities: do you interview all dogs? Is there a fee for the interview? What are the most common reasons for not admitting a dog to your facility?
 

Questions To Ask Dog Walkers and Pet Sitters

Are you bonded and insured?
Who will have access to my house (keys and security code)?
Have you experienced any incidents with any of your clients, such as stolen items, damage done to the house, etc.?
Can I meet the dog walker/sitter? Is there a fee for interviewing the pet sitter?
What time will the pet sitter come to walk my dog?
How long will you sit/walk my dog? Do you provide additional walks or play time for an extra fee?
Who will take care of my dog if the pet sitter is not available?
Will there be other dogs or animals with the walker/sitter?
 

Back to Dog Daycare Basics

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Setia Dogs
Your Guide to Dog Day Care, Dog Boarding, Pet Sitters and Pet Sitting Services